A good incident report is a technical document. We have few rules of thumb that can help you write a better incident report:

• First, use a careful, attentive approach to execute your tests. You never know when you are going to find a problem. If you are pounding on the keyboard while gossiping with office mates or thinking about a movie you just saw, you might miss few of the strange behaviors. [Read more…] about How to write a good incident report in software testing?